
Emotional Intelligence is defined as the ability to understand and manage our emotions and those around us. This quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others.
For leaders, having emotional intelligence is essential for success. After all, who is more likely to succeed – a leader who shouts at his team when he’s under stress, or a leader who stays in control, and calmly assesses the situation?
Self-Awareness, Emotional Management, Effective Communication, Social Awareness and Conflict Resolution are the five main elements of emotional intelligence.
The more that you, as a leader, manage each of these areas, the higher your emotional intelligence.